Refund policy

Policy Overview

1. Warranty and Guarantee Disclaimer Please note that all products are sold on an "as-is" basis. We do not provide any express or implied guarantees or warranties regarding the performance, longevity, or specific utility of our products beyond their arrival in good working condition.

2. Manufacturing Faults We stand by the quality of our manufacturing process. If you discover a manufacturing fault or defect upon receiving your order, you must notify us within 14 days of the delivery date. We will review your claim and provide instructions on how to proceed with the return or exchange process.

3. How to Contact Us Should you need to report a manufacturing issue or have questions regarding your order, please reach out to our customer support team directly via WhatsApp. Please have your order number and, if possible, photos or videos of the defect ready to help us resolve the matter quickly.

  • WhatsApp Support: 01678041800 | 01711450663

Anik Telecom Ltd. Aukpara, Ashulia, Savar, Dhaka